LCA Survey 2021 - Living Choice Retirement Villages

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Your Details
Village
Inspection
Village Facilities
Quality of service & sales consultants
Marketing Material
Decision Making
Your views

Your Details

First Name

Last Name

Email Address

Phone

Postal Address

Address

Suburb

Post Code

Village

Please select the village you visited/enquired about:

Queensland

Twin Waters

Kawana Island

Sydney

Glenhaven

Leisure Lea Gardens

Central Coast

Alloura Waters

Broadwater Court

Deepwater Court

Adelaide

Fullarton

Woodcroft

Flagstaff Hill

Inspection

I have inspected an apartment

I have not inspected an apartment

I have inspected a villa

I have not inspected a villa

Please tell us if you inspected an apartment or villa?*

I inspected a villa

I inspected an apartment

I inspected both an apartment and a villa

I have not inspected a property

Please rate the quality of our villas according to your level of expectation:

Please select the areas of the villas that could be improved:

Exterior of villas

Gardens

Size of villa

Lounge/dining area

Kitchen

Bedrooms

Bathrooms

Storage areas

Carpeting

Tiles

Comments:

Write Here

Please rate the quality of our apartments according to your level of expectation:

Please select the areas of the apartments that could be improved:

Exterior of apartments

Gardens

Size of apartment

Lounge/dining area

Kitchen

Bedrooms

Bathrooms

Storage areas

Carpeting

Tiles

Balconies

Views

Comments:

Write Here

Village Facilities

Please rate the quality of our facilities according to your level of expectation (if applicable):

On-site dining room

Community Centre

Leisure Centre

On-site restaurant & coffee shop

General grounds/gardens

Grand Lobby

Courtyard and BBQ Area

BBQ Area

Lounge/dining area

Lounge/cards/craft area

Lounge/cards area/kitchen/library

Kitchen

Atrium

Billiards room

Billiards area

Woodwork room

Craft room

Art & craft studio

Gymnasium

Hair salon

Library

Cinema

Swimming pool

Swimming pools

Tennis courts

Bowling green

Wellness Centre rooms

Auditorium and stage

Auditorium/lounge

Comments:

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Quality of service & sales consultants

Please rate the quality of service you received from our consultants according to your expectation:

Meet and greet

Tour of displays and village

Explanation of exit fees

Explanation of General Services Charges and what they include

Explanation of activities available at village

Understanding your needs

Answering your questions - ie. Knowledge of product

Did you receive an information pack or Living Choice blue carry bag?

Yes

If yes, how long after your enquiry did you receive it?

3 days

5 days

7 days

10 days

Other

Write here

Did you receive a follow up phone call within 3 weeks of your visit/enquiry?

Yes

Comments:

Write Here

Marketing Material

Please rate the quality of our marketing material:

Our print advertising

Our website

Village brochure

Villa/apartment plans

Availability (price) list

Signage

Our social media

Choice Living Magazine

Comments

Your views

We would appreciate your views on the following:

Have you visited other retirement villages?*

Yes

How many?

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How do we compare to other retirement villages in quality?*

Better

Similar

Worse

Do we offer value for money?*

Very good

Good

Fair value

Overpriced

Far too expensive

Has your opinion of retirement villages improved after your visit?*

Yes

When are you considering moving into a retirement village?*

Next 6 months

Next 12 months

Next 18 months

Next 24 months

Longer

Would you consider moving into a Living Choice Village?*

Yes

Possibly

Please let us know why you would not choose a Living Choice Village:

Write Here

Thank you for taking the time - please submit your answers and your name will be entered in our monthly lucky draw!

Your form has been submitted

Thank you %NAME% for taking our survey.
Your name will be entered into our monthly prize draw!

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