From the first phone call, we felt at ease and welcome
I would like to take this opportunity to let you know how impressed we have been with Leisure Lea Gardens.
Our mum (91yrs) moved into a supported living unit in February 2016 at Leisure Lea, 6 months after dad died. We were concerned about mum living on her own and when she became unwell, she felt the time had come to make a move. This was a new situation for all of us, so we began doing research and soon found Living Choice Leisure Lea Gardens, when searching for ‘supported living’.
From the first phone call, we felt at ease and welcome. Juliet provided all the information we needed and arranged for a meeting the next day. On viewing the supported living unit we were very impressed with the size, the quality, the location and the lovely ‘feel’ it had, and all of our questions, from practical to legal, were answered clearly by Juliet. We arranged for mum to see the unit the next day and she immediately felt it was just perfect and decided to go ahead. She was even able to have her own furniture in her new home. Moving was made easy with recommendations from Juliet and Linda and help from Steve to put up mum’s paintings within 24 hours, so mum felt right at home.
From the time mum moved in, the staff and residents have been so friendly and helpful, and she made some very special friends. The staff from reception, kitchen, cleaning, garden and hairdressing, to Dr Bob, all made mum feel very special and cared for, and contributed to the happy atmosphere at Leisure Lea.
Mum died in early October and we were supported and comforted through this stressful time by the staff at Leisure Lea. Juliet is now managing the selling of mum’s unit and as she explained everything so well when mum initially purchased the unit, the procedure is easy to follow and there are no surprises.
We are so pleased that we found Leisure Lea for mum and thank you sincerely for having such a wonderful village. With all the negativity in the media, it is so reassuring to know that what is reported is not the norm for many retirement villages. When anyone asks me if I know of any good retirement villages, I have no hesitation whatsoever in highly recommending Leisure Lea Gardens.