We’re here for you

(Updated 13th May 2021)

Living Choice has created this page to keep our residents, their families, our clients and staff members updated on the latest COVID-19 information. We revisit this page regularly to ensure the latest information is available.

We have also introduced an email address covid19@livingchoice.com.au so that residents, staff members and clients can contact us with their questions. We’ll endeavour to reply to all questions within 24 hours.

Check-in reminder

State Governments are reminding everyone of the importance of checking in with the relevant State COVID-19 Check-In App, to ensure contact tracing can take place. Living Choice residents and their guests are reminded not to be complacent and to check in when visiting the community centres.

Rules at Living Choice villages

NSW villages

COVID-19 alert and new restrictions

The restrictions introduced for the Greater Sydney region have been extended to 12.01am until Monday 17th May. The restrictions apply for residents of Greater Sydney including Wollongong, Central Coast and the Blue Mountains.

An urgent alert has been issued for all those who have visited any of the locations listed on the NSW Government website. They should immediately get tested and self-isolate. To read the latest update, see Current COVID-19 case locations | NSW Government Please do not attend social functions or visit the offices or community centres if you feel unwell. The Premier has strongly recommended the community avoids mingling in large groups until the restrictions end on 17th May.

To comply with the new restrictions, the following applies to all Living Choice villages in NSW from 5pm 6 May until 12:01am 17 May:

  • Visitors to households will be limited to 20 guests – including children;
  • Masks are compulsory on public transport and in all indoor venues (except in a hospitality venue when eating or drinking);
  • Drinking while standing up at indoor venues is not allowed;
  • Singing by audiences at indoor shows is not allowed;
  • Dancing is not allowed at indoor venues;
  • Visitors to aged care facilities are limited to two people.

Guests must still check in using the relevant Village QR Code. Hard copies can be found in the community centres. For more information, see Service NSW COVID Safe Check-in

(1.5m social distancing and government restrictions of 3 people to 4sqm apply both indoors and outdoors.)

Note: If you have visited high-risk sites in Victoria since 2.23pm on Wednesday 12th May, you must get tested and quarantine. This only applies to people who have been at a Tier 1 or 2 location in Victoria – see the list here.

  • Many social events and happy hours are taking place in near-normal conditions at both Woodcroft and Fullarton and residents are observing the 3 people to 4sqm rule.
  • The general public is welcome to visit both Fullarton and Woodcroft as long as social distancing is observed. Our sales offices are open for tours.
  • Damien of Fisher Restaurant at Fullarton is functioning according to the 75 percent capacity rule.
  • Fullarton’s COVID-Safe Plan allows for 220 in the dining/café area, 155 in the restaurant, 89 in the Great Hall, 150 in the Rose Garden, 111 in the Auditorium and 39 in the Function Room
  • You do not have to make an appointment to use the pool or gym but social distancing needs to be observed.
  • The hairdressing salons at both Fullarton and Woodcroft are open for business.
  • Shopping bus trips at Fullarton continue – 5-person limit.
  • Libraries, theatres, workshops, craft rooms and snooker tables have reopened but social distancing needs to be observed.
  • At both Woodcroft and Fullarton, the Wellness Centre services are open to both residents and the general public.
  • Home Care services continue as normal – please email Lesley Phillips at sahc@livingchoice.com.auif you need assistance.
  • Hand sanitiser stations are located in communal areas of the villages.

QLD (1.5m social distancing and government restrictions of one person to 2sqm apply.)

When visiting the leisure centres at Twin Waters and Kawana Island, please register your visit on the new Check In QLD App - Check In Qld app | Queensland Government (covid19.qld.gov.au)  It is quick and easy to download and speeds up the check-in process.

  • The maximum number of people allowed to gather in an area is 100.
  • Shopping bus trips continue, limit of 24 people on the bus and 11 in the Hi-Ace.
  • Happy Hours are taking place at both Living Choice Kawana Island and Living Choice Twin Waters. Social distancing applies and the cap per area is 100 people.
  • At both Twin Waters and Kawana Island, water aerobics and other water sports are taking place and it is not necessary to book for the outdoor pool.
  • Bowling greens open – social distancing applies.
  • Libraries open, maximum 2 people.
  • Woodwork room, maximum 2 people by appointment.
  • Gymnasium, maximum 2 people by appointment.
  • Snooker and table tennis open – limit of 10 people.
  • Outdoor activities such as vegetable gardens open, one person to 2sqm.
  • Craft is taking place with social distancing.
  • Theatres can have full capacity – please follow social distancing guidelines.

Latest National & State Updates 

To keep up with the latest rules in your State, check the State and Territory websites for the rules where you live.


The following measures are effective from midday 6th May 2021 until 12:01am Monday, 17 May for the Greater Sydney region (including Wollongong, Central Coast and Blue Mountains):

  • Visitors to households limited to 20 guests – including children;
  • Masks are compulsory on public transport and in many public indoor venues, such as theatres, hospitals, aged care facilities and for front-of-house hospitality staff (except in a hospitality venue when eating or drinking);
  • Drinking while standing up at indoor venues is not allowed;
  • Singing by audiences at indoor shows or by congregants at indoor places of worship is not allowed;
  • Dancing is not allowed at indoor hospitality venues or nightclubs however, dancing is allowed at weddings with a strong recommendation that no more than 20 people should be on the dance floor at any one time;
  • Visitors to aged care facilities are limited to two people.

Border restrictions

To see the latest information about interstate travel and travel from New Zealand, see Travel to and from NSW | NSW Government


Queensland Health has issued urgent health advice to anyone who has been to a declared exposure site in either Victoria or NSW and is currently in Queensland – they must get tested and quarantine at home. For more information, see Contact tracing — coronavirus (COVID-19) | Health and wellbeing | Queensland Government (www.qld.gov.au)

Gathering restrictions

As at 13th May, the following rules applied in Queensland:

  • Masks are not mandatory indoors except at airports, but people are being encouraged to carry one and wear it on public transport or where social distancing is not possible.
  • Standing is allowed at pubs and clubs while eating and drinking.
  • The number of visitors allowed at a private residence is 100.
  • Visitors are permitted at aged care and disability care homes, hospitals and correctional facilities.
  • Dancing at nightclubs and indoor venues is permitted.
  • Weddings and funerals can host 200 guests.
  • Outdoors there are no restrictions on gatherings.
  • Ticketed venues and open-air stadiums have 100 per cent capacity.

Check In QLD App

All Queensland businesses must now use the Check In Qld app when signing in people to their premises. The Check In Qld app is a contactless, free, secure and convenient way for customers to sign into a Queensland business. For more information, see Check In Qld app | Queensland Government (covid19.qld.gov.au)

Border restrictions

To check the latest information, see Border restrictions | Health and wellbeing | Queensland Government (www.qld.gov.au)


Border Restrictions
South Australia has restricted entry to people visiting high-risk sites in Victoria from 12.23pm on Wednesday 12th May. It includes essential travellers, people relocating and SA residents. If you have been at one of the Tier 1 or 2 locations in Victoria at the specified times you are banned from entering SA. Anyone in SA before 12.23pm on Wednesday who has visited any of those sites must quarantine and get tested on days one, five and 13 after arrival, quarantine for 14 days and wear a face mask for 14 days when in public after that.

All air travellers should download the mySA GOV app from Google Play or the App Store prior to travel to South Australia and are required to use the COVID Safe Check-In to scan a QR code specific to the Adelaide Airport immediately after their arrival. To see the latest border restrictions, see Travel restrictions

All travellers coming to South Australia must complete the Cross Border Travel Registration, irrespective of whether they are from.

The one person per 2sqm rule for venues is 3 people per 4sqm (75 percent). The capacity for cinemas, live theatres, performance venues and places of worship with fixed seating is 100% provided attendees are wearing a mask.

Restrictions on dancing have been removed except for venues that are subject to a COVID Management Plan. Caps remain on gatherings in private venues at 200.

Vaccine Rollout

It is now possible for anyone over the age of 50 to get vaccinated. To locate

your nearest vaccination provider, visit the Department of Health website’s eligibility checker or phone the COVID-19 vaccination helpline on 1800 020 080. Note: When you have completed the questions on the eligibility checklist, click on “Make a Booking”, then enter your postcode and it will bring up a list of clinics near you. Alternatively, talk to your local doctor.


Leisure Lea Gardens, Marsfield

Viewings by appointment

We are open for business! To ensure we keep our visitors, residents and staff safe, we ask that you phone ahead to make an appointment.


Living Choice Home Care

Apart from assisting residents with shopping, picking up medication and other chores, Living Choice Home Care can now offer services to people living in the surrounding suburbs.

Living Choice Home Care is an Approved Home Care provider and can offer a wide range of services, either on a user-pays basis or through a Government-subsidised Home Care Package. For more information about Living Choice Home Care, phone 1300 001 431 or see Choice Home Care | Living Choice Retirement Villages



To ensure that restrictions can continue to be eased, it’s vital that all residents download the Australian Government’s coronavirus app, COVIDSafe. The app is a public health initiative to help stop the spread of COVID-19 through early notification of possible exposure. The Retirement Living Council, including Living Choice, supports this initiative in an effort to keep our residents and staff members safe. You can read the full explanation here.

Remember, Living Choice staff members are here for you – email covid19@livingchoice.com.au

Remember, Living Choice staff members are here for you – email covid19@livingchoice.com.au

COVID-19 Enquiry Form

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